Refunds
Due to being a small business, we are currently not accepting returns on the orders, but do let us know in case of an issue and we will be happy to help you.

Damages and Issues
If a damaged product reaches you please write to us at eilaastores@gmail.com within 7 days and we will be happy to assist you.

Exchanges
An unboxing video is essential for website engagement and exchange
We offer exchanges within 10 days of the item bought.

Cancellations
We are happy to accept cancellations as long as the order has not been shipped already, so in order to cancel your order please reach out to us at 9095797700 or eilaastores@gmail.com.